Samsung Smart Switch can copy supported phone data, but this does not guarantee that an EasyTripGo travel eSIM will transfer. Galaxy eSIM transfer options depend on the devices, software, region and mobile provider.

Transfer phone data without erasing the old phone

Run Smart Switch while both phones are available and connected. Keep the original EasyTripGo profile installed on the old phone. Save the order email and ICCID before making any SIM changes.

Open SIM manager on the new Galaxy

Go to Settings > Connections > SIM manager. Check whether Samsung offers a separate eSIM transfer option and whether the EasyTripGo line appears. Moving apps and photos alone does not prove that the mobile profile moved.

Do not rescan without checking

A travel eSIM QR code may be single-use. If the new Galaxy does not show the profile, do not repeatedly scan the original code or delete the old line. Read the activation-code guide.

Ask support before completing the change

Send both phone models, the order number, destination and ICCID to EasyTripGo. We can check the plan before advising the next step. Also review the device-transfer checklist and Samsung Galaxy eSIM settings.

If you still need help, contact EasyTripGo Support or message us on WhatsApp. Please include your order number, destination, phone model and screenshots of the relevant settings.